Discover the benefits of Phonak hearing aids, fitted by independent audiologists who match the right device to your lifestyle.
Straining to catch conversations, avoiding noisy places and feeling left out of group chats can take a real toll. You deserve better. As an experienced Phonak audiologist, we understand exactly what you’re going through and how to help.
Phonak hearing aids are known for outstanding speech clarity, especially in challenging environments like restaurants and group settings. Their AutoSense technology adapts in real time to what’s happening around you. You focus on the conversation, not the effort.
My 2 year old son saw Niveen at ABI Williamstown for a routine hearing check. Niveen was incredibly kind, gentle and engaging with my son, changing up the activities to suit his interest. She is beautiful with kids and made the experience a breeze, thank you Niveen. Highly recommend Niveen and all of the wonderful staff at ABI.
Came to see Dr. Niveen for my two-year-old, and I just had to share how wonderful the experience was. I rarely put reviews but this one needed one! All of the ladies there were so lovely and helpful … one even offered to help with my newborn while I focused on my toddler. Dr. Niveen herself was incredible. My son has never let any doctor, specialist, or anyone touch his ears before, but she made him feel so comfortable. She engaged him in such a fun, gentle way during his hearing test, and for the first time, he actually cooperated! I’ve never had such a positive experience with a specialist, and I truly appreciate the care and kindness we received!
Niveen was brilliant with my 6 year old. She was friendly, confident, knowledgeable and efficient. She knew exactly what she was doing and did it well. Thanks Niveen for being great at your job!
Abi Hearing have always provided a thorough hearing assessment and a detailed level of audiology report for my daughter. The staff have always been kind, welcoming and accommodating. There are many more audiologists closer to home but we are happy to travel for such a positive experience.
The Best Audiologist in Melbourne! I was looking for my parent an expert in hearing aids and gone through several big outlets who could not address the issues. My friend has referred me to Abi Hearing in Williamstown. My parent is now happy …
I must admit having a bit of vanity here and also some anxiety about my slowly declining hearing loss that is however, until I met Niveen! How lucky was I! What a knowledgeable, patient, and kind professional! Niveen took her time answering multiple questions during my hearing test. She delivered the results tactfully and calmly, smoothing both my ego and my nerves as she told me yep, as I’d expected, my hearing was impaired
Just had a consultation arranged at short notice by the very helpful staff. Niveen was her usual incredible professional and personable self solving issues in an instant with care, humour and clear explanation. Highly recommended.
We saw Niveen today, for a hearing test for my autistic 10-year-old. She was calm and kind and made it easy for him to do testing in a safe and gentle environment. We highly recommend her service.
Thank you, Hui Le Ngoo, for your positive feedback! We appreciate your support and are glad to hear you had a great experience at Abi Hearing. We look forward to serving you again.
Our Phonak hearing aid fitting is tailored to your specific hearing profile and daily environments. We fine tune every setting so your devices perform exactly where you need them most. You’ll feel the difference straight away.
We have no ties to any manufacturer, so every recommendation is based on what is right for you.
Your care plan is built around your unique hearing needs, daily routine and personal goals.
We create a warm environment where you feel heard, respected and completely at ease.
We give you the knowledge and options you need to make confident decisions at your own pace.
Our team brings over two decades of clinical expertise and outstanding hearing outcomes.
Specialists and GPs across Melbourne regularly refer their patients to us with confidence.
As an independent Phonak dealer, our recommendations are based purely on what suits you best. We have no sales quotas or manufacturer pressure guiding our advice. You get honest guidance, every time.
As a trusted Phonak hearing aid provider, we offer the complete current range, from discreet in ear options to powerful rechargeable models. Each device comes with a 3 year warranty and 30 day return option. Confidence built into every fitting.
Phonak hearing aids are well regarded for strong speech understanding in noisy environments, thanks to their AutoSense operating system. They also offer universal Bluetooth connectivity across many devices and phones. Many clients find them reliable and versatile. They’re a popular choice for busy lifestyles.
Yes, most Phonak hearing aids connect directly to both iPhones and Android smartphones without needing extra accessories. You can take calls, stream music and adjust settings through the myPhonak app. Your Phonak audiologist will help you set everything up. It’s easier than you’d think.
A Phonak hearing aid fitting typically takes 60 to 90 minutes. This covers precise programming, fine tuning and showing you how to use your devices. Follow up appointments are always included to make further adjustments. You’ll leave confident and well supported.
No, we’re fully independent. While we’re a trusted Phonak dealer, we also work with other major brands including Oticon, ReSound, Signia, Starkey, Unitron and Widex. Our advice is always based on what’s right for you. Honesty guides every recommendation.
Pricing for Phonak hearing aids depends on the model and technology level. We always explain costs clearly upfront during your consultation. Many clients are eligible for funding through Medicare, WorkCover, TAC or the Office of Hearing Services. We’ll walk you through your options.
As an experienced Phonak hearing aid specialist, we provide ongoing support including adjustments, cleaning, optimisation and repairs. Every device comes with a 3 year warranty and 30 day return option. We’re here for you long after your fitting. You’re never on your own.
Better hearing starts with a simple conversation. Book your appointment at our North Melbourne or Williamstown clinic and let our team guide you with honest advice, personalised care and the support you deserve.
My 2 year old son saw Niveen at ABI Williamstown for a routine hearing check. Niveen was incredibly kind, gentle and engaging with my son, changing up the activities to suit his interest. She is beautiful with kids and made the experience a breeze, thank you Niveen. Highly recommend Niveen and all of the wonderful staff at ABI.
Came to see Dr. Niveen for my two-year-old, and I just had to share how wonderful the experience was. I rarely put reviews but this one needed one! All of the ladies there were so lovely and helpful … one even offered to help with my newborn while I focused on my toddler. Dr. Niveen herself was incredible. My son has never let any doctor, specialist, or anyone touch his ears before, but she made him feel so comfortable. She engaged him in such a fun, gentle way during his hearing test, and for the first time, he actually cooperated! I’ve never had such a positive experience with a specialist, and I truly appreciate the care and kindness we received!
Niveen was brilliant with my 6 year old. She was friendly, confident, knowledgeable and efficient. She knew exactly what she was doing and did it well. Thanks Niveen for being great at your job!
Niveen was amazing with my toddler for his hearing test, he had a great time while we got all the information we needed. Highly recommend!
Abi Hearing have always provided a thorough hearing assessment and a detailed level of audiology report for my daughter. The staff have always been kind, welcoming and accommodating. There are many more audiologists closer to home but we are happy to travel for such a positive experience.
The Best Audiologist in Melbourne! I was looking for my parent an expert in hearing aids and gone through several big outlets who could not address the issues. My friend has referred me to Abi Hearing in Williamstown. My parent is now happy …
Jacqui has been very helpful with my Father in law, she has gone above and beyond.
Great place for your hearing tests and hearing aids too. Very professional service with very caring staff. I cannot speak too highly of ABI Hearing.
I must admit having a bit of vanity here and also some anxiety about my slowly declining hearing loss that is however, until I met Niveen! How lucky was I! What a knowledgeable, patient, and kind professional! Niveen took her time answering multiple questions during my hearing test. She delivered the results tactfully and calmly, smoothing both my ego and my nerves as she told me yep, as I’d expected, my hearing was impaired
Just had a consultation arranged at short notice by the very helpful staff. Niveen was her usual incredible professional and personable self solving issues in an instant with care, humour and clear explanation. Highly recommended.