ABOUT US

About Abi Hearing

Abi Hearing is an independent audiology clinic serving Melbourne from two convenient locations in North Melbourne and Williamstown. Founded by Dr Shukri Abi, we bring over 20 years of clinical experience to every patient we see. Because we have no ties to any hearing aid manufacturer, our recommendations are always based on what is right for you. We work with adults, families and children, offering everything from diagnostic hearing tests to tinnitus management, balance assessments and hearing aid fittings. Our goal is simple: to help you hear clearly and live fully.

abi hearing aids
our story

OUR STORY

Built on Honest Care and Real Results

Abi Hearing was founded with a clear purpose: to give people access to hearing care that puts their needs first. Dr Shukri Abi saw too many patients receiving advice shaped by brand partnerships and sales targets, and knew there was a better way. That belief led to the creation of a genuinely independent clinic where every recommendation is guided by clinical evidence and your personal goals. Over two decades later, we continue to earn the trust of ENT specialists, GPs and allied health professionals across Melbourne who refer their patients to us with confidence.

our values img

OUR VALUES

Your Hearing, Your Choice, Your Pace

We believe good hearing care starts with listening. Not just to your ears, but to your concerns, your lifestyle and what matters most to you. Every person who walks through our door receives honest, transparent guidance with no pressure to commit before they are ready. We clearly outline all fees and options upfront so there are never hidden costs or surprises. Our team is here to support you with warmth, respect and the kind of expertise that only comes from genuine independence and years of dedicated practice.

Your Path to Clearer Hearing

book your visit

Book Your Visit

Schedule a time that suits you at our North Melbourne or Williamstown clinic online or by phone.

expert assessment

Expert Assessment

Your audiologist will conduct a thorough evaluation to understand your concerns, lifestyle and goals.

your personal plan

Your Personal Plan

We will discuss your results and explore the best options with clear pricing and no pressure.

hear better, live better

Hear Better, Live Better

Enjoy clearer conversations, more energy and a stronger connection to the people around you.

Why Families in Melbourne Trust Abi Hearing

Truly Independent Advice

We have no ties to any manufacturer, so every recommendation is based on what is right for you.

Personalised to Your Life

Your care plan is built around your unique hearing needs, daily routine and personal goals.

Kind and Welcoming Team

We create a warm environment where you feel heard, respected and completely at ease.

No Pressure, Ever

We give you the knowledge and options you need to make confident decisions at your own pace.

20+ Years of Experience

Our team brings over two decades of clinical expertise and outstanding hearing outcomes.

Trusted by Professionals

Specialists and GPs across Melbourne regularly refer their patients to us with confidence.

Ready to Take the First Step?

Better hearing starts with a simple conversation. Book your appointment at our North Melbourne or Williamstown clinic and let our team guide you with honest advice, personalised care and the support you deserve.

Reviews from Our Clients

Gentle, playful toddler hearing checks made easy

My 2 year old son saw Niveen at ABI Williamstown for a routine hearing check. Niveen was incredibly kind, gentle and engaging with my son, changing up the activities to suit his interest. She is beautiful with kids and made the experience a breeze, thank you Niveen. Highly recommend Niveen and all of the wonderful staff at ABI.

Alice Andrews

Exceptionally caring team for toddlers and newborns

Came to see Dr. Niveen for my two-year-old, and I just had to share how wonderful the experience was. I rarely put reviews but this one needed one! All of the ladies there were so lovely and helpful … one even offered to help with my newborn while I focused on my toddler. Dr. Niveen herself was incredible. My son has never let any doctor, specialist, or anyone touch his ears before, but she made him feel so comfortable. She engaged him in such a fun, gentle way during his hearing test, and for the first time, he actually cooperated! I’ve never had such a positive experience with a specialist, and I truly appreciate the care and kindness we received!

Shay Ad

Confident, friendly and highly skilled with kids

Niveen was brilliant with my 6 year old. She was friendly, confident, knowledgeable and efficient. She knew exactly what she was doing and did it well. Thanks Niveen for being great at your job!

Lane

Fun, informative toddler hearing tests

Niveen was amazing with my toddler for his hearing test, he had a great time while we got all the information we needed. Highly recommend!

Caitlin Pfeiffer

Worth the travel for thorough assessments

Abi Hearing have always provided a thorough hearing assessment and a detailed level of audiology report for my daughter. The staff have always been kind, welcoming and accommodating. There are many more audiologists closer to home but we are happy to travel for such a positive experience.

Emily White

Best hearing aid expertise in Melbourne

The Best Audiologist in Melbourne! I was looking for my parent an expert in hearing aids and gone through several big outlets who could not address the issues. My friend has referred me to Abi Hearing in Williamstown. My parent is now happy …

Muhammad Usman

Above-and-beyond support for elderly patients

Jacqui has been very helpful with my Father in law, she has gone above and beyond.

Steve Dimitrio

Professional hearing tests and caring staff

Great place for your hearing tests and hearing aids too. Very professional service with very caring staff. I cannot speak too highly of ABI Hearing.

Sophie Biggs

Transformative, reassuring care for hearing loss

I must admit having a bit of vanity here and also some anxiety about my slowly declining hearing loss that is however, until I met Niveen! How lucky was I! What a knowledgeable, patient, and kind professional! Niveen took her time answering multiple questions during my hearing test. She delivered the results tactfully and calmly, smoothing both my ego and my nerves as she told me yep, as I’d expected, my hearing was impaired

sherrie martin

Last-minute consultations solved with warmth and skill

Just had a consultation arranged at short notice by the very helpful staff. Niveen was her usual incredible professional and personable self solving issues in an instant with care, humour and clear explanation. Highly recommended.

Trev Dolph