Abi Hearing is led by Dr Shukri Abi, a senior audiologist with over 20 years of clinical experience. Our team is trusted by ENT specialists, GPs and allied health professionals across Melbourne for delivering thorough, personalised hearing care. When you visit our North Melbourne or Williamstown clinics, you will be looked after by qualified professionals who take the time to listen and get it right.
Shukri Abi founded Abi Hearing to create a welcoming, community-focused clinic where every patient receives expert, evidence-based hearing and balance care. After graduating from the University of Auckland, New Zealand in 2005, Shukri made Melbourne her home in 2007. She has worked continuously for more than 20 years across both public hospitals and private clinics; patients improve their hearing and quality of life.
Shukri holds a Doctor of Audiology (AuD) and a Master of Clinical Audiology and is a full member of Audiology Australia and the Hearing Business Alliance.
Her specialty areas include:
Hearing and balance assessment and management
Tinnitus assessment and treatment
Hearing-aid fitting, verification and ongoing care
Implantable hearing devices
Today, through Abi Hearing, Shukri continues to provide independent, trusted, and personalised hearing and balance care, helping people stay connected to what matters most.
Niveen is a compassionate and skilled audiologist who finds deep purpose in helping people reconnect through better hearing. With a strong clinical foundation, she provides personalised, evidence-based hearing care to patients of all ages.
Niveen believes that great hearing care combines science, empathy, and trust. She takes the time to listen, understand each person’s unique challenges, and guide them toward practical, lasting solutions.
Being part of the Abi Hearing team allows Niveen to live out her calling: helping others communicate confidently and enjoy the sounds that make life meaningful.
Qualifications & Memberships
Bachelor of Applied Science
Master of Audiology
Accredited Audiologist, Audiology Australia
Hazel Onan is a dedicated audiologist who graduated from La Trobe University in 2021 with strong foundations in diagnostic hearing assessment, patient-centred care, and evidence-based clinical practice. She is committed to supporting individuals of all ages with their hearing and communication needs.
Hazel brings warmth, professionalism, and a thoughtful, client-focused approach to every appointment. Her clinical interests include comprehensive hearing assessments, tinnitus support, hearing aid fitting and management, and counselling clients and families throughout their hearing-health journey.
Known for her gentle communication style and attentive care, Hazel ensures that every client feels heard, understood, and supported. She values ongoing learning and regularly engages in professional development to remain current with best-practice audiology standards.
As a valued member of the Abi Hearing clinical team, Hazel contributes meaningfully to delivering trusted, high-quality audiology services to the community.
Mirela’s warm welcome when you arrive at Abi Hearing reflects the positive experience you will have with all our staff. She is the receptionist and practice manager for our Williamstown and North Melbourne clinics, where she plays an important role in helping the practice to run calmly and efficiently.
Monica is a friendly and knowledgeable receptionist part of the Abi Hearing admin team. She is a receptionist for our Williamstown and North Melbourne clinics, where she greets patients with a smile and ensures smooth operation of the practice so you can make the most out of every appointment. Presently, Monica works alongside Mirela, providing an exceptional customer-focused service to all patients.

Schedule a time that suits you at our North Melbourne or Williamstown clinic online or by phone.

Your audiologist will conduct a thorough evaluation to understand your concerns, lifestyle and goals.

We will discuss your results and explore the best options with clear pricing and no pressure.

Enjoy clearer conversations, more energy and a stronger connection to the people around you.
We have no ties to any manufacturer, so every recommendation is based on what is right for you.
Your care plan is built around your unique hearing needs, daily routine and personal goals.
We create a warm environment where you feel heard, respected and completely at ease.
We give you the knowledge and options you need to make confident decisions at your own pace.
Our team brings over two decades of clinical expertise and outstanding hearing outcomes.
Specialists and GPs across Melbourne regularly refer their patients to us with confidence.
Better hearing starts with a simple conversation. Book your appointment at our North Melbourne or Williamstown clinic and let our team guide you with honest advice, personalised care and the support you deserve.
My 2 year old son saw Niveen at ABI Williamstown for a routine hearing check. Niveen was incredibly kind, gentle and engaging with my son, changing up the activities to suit his interest. She is beautiful with kids and made the experience a breeze, thank you Niveen. Highly recommend Niveen and all of the wonderful staff at ABI.
Came to see Dr. Niveen for my two-year-old, and I just had to share how wonderful the experience was. I rarely put reviews but this one needed one! All of the ladies there were so lovely and helpful … one even offered to help with my newborn while I focused on my toddler. Dr. Niveen herself was incredible. My son has never let any doctor, specialist, or anyone touch his ears before, but she made him feel so comfortable. She engaged him in such a fun, gentle way during his hearing test, and for the first time, he actually cooperated! I’ve never had such a positive experience with a specialist, and I truly appreciate the care and kindness we received!
Niveen was brilliant with my 6 year old. She was friendly, confident, knowledgeable and efficient. She knew exactly what she was doing and did it well. Thanks Niveen for being great at your job!
Niveen was amazing with my toddler for his hearing test, he had a great time while we got all the information we needed. Highly recommend!
Abi Hearing have always provided a thorough hearing assessment and a detailed level of audiology report for my daughter. The staff have always been kind, welcoming and accommodating. There are many more audiologists closer to home but we are happy to travel for such a positive experience.
The Best Audiologist in Melbourne! I was looking for my parent an expert in hearing aids and gone through several big outlets who could not address the issues. My friend has referred me to Abi Hearing in Williamstown. My parent is now happy …
Jacqui has been very helpful with my Father in law, she has gone above and beyond.
Great place for your hearing tests and hearing aids too. Very professional service with very caring staff. I cannot speak too highly of ABI Hearing.
I must admit having a bit of vanity here and also some anxiety about my slowly declining hearing loss that is however, until I met Niveen! How lucky was I! What a knowledgeable, patient, and kind professional! Niveen took her time answering multiple questions during my hearing test. She delivered the results tactfully and calmly, smoothing both my ego and my nerves as she told me yep, as I’d expected, my hearing was impaired
Just had a consultation arranged at short notice by the very helpful staff. Niveen was her usual incredible professional and personable self solving issues in an instant with care, humour and clear explanation. Highly recommended.