About Abi Hearing
Too many hearing evaluations are fueled by a need to sell a certain company's technology. You feel like their evaluation may not be completely honest. And you don't like being pressured to buy an expensive hearing aid that might not be right for you.
Here at Abi Hearing we avoid those problems by being 100% independent. Your hearing and comfort are our only concern. We are a private independent audiology practice supported by ENT surgeons.
That means we don't support a particular company or line of hearing aids. We give you an honest evaluation, then offer you solutions from a wide range of manufacturers.
We strive to fully understand your needs and challenges. We listen closely to your experiences and what you feel you're missing. We compare that with your hearing evaluation to discover exactly where the problems lie. Then we can recommend appropriate technologies that will give you the best results.
Our goal is to help you get your good hearing back
Our greatest reward is seeing the delight in someone's eyes as they suddenly hear voices and sounds they've been missing.
Please review our staff bios below. We have a highly qualified and very experienced team committed to giving you the finest service in the Melbourne area. Schedule your appointment now for your no-obligation discussion. We can give you a professional hearing exam to better understand your challenges.
Meet Our Team Of Local Melbourne Audiologists
Qualifications and Memberships
MSc Audiology (Merit), Auckland University, New Zealand; Full member of the Audiological Society of Australia, Independent Audiology Australia, and Hearing Business Alliance.
Shukri Abi is the founder, Director and Senior Audiologist of Abi Hearing. Her original vision for Abi Hearing was a people-centric, community-focussed practice that treated all hearing health conditions. Abi Hearing is proud to be one of the few truly independent audiology clinics in Melbourne.
With over 17 years’ experience in the industry, Shukri expertly delivers a range of highly specialised hearing solutions. She is conversant with medico-legal audiometry, vestibular system assessment, and noise protection. With a reputation for excellence and integrity, ENT specialists, neurology consultants and GPs regularly request that she perform complex diagnostics for their clients.
As the best hearing health outcomes are forged in partnership between audiologist and client, Shukri invests time in teaching patients to proactively manage their hearing condition. Her commitment to empowering others stems from genuine empathy. Whilst still a teenager, Shukri witnessed her Mum lose her hearing after a brief illness. She learned as much as possible to help her; recognising many points in the syllabus by the time she studied audiology at university!
Shukri trained and worked in New Zealand, before moving to Australia and serving as the clinical leader and Head of Audiology at Royal Melbourne Hospital for four years. She is familiar with the distinct demands of both the public and private sectors.
Qualifications and Memberships
B. Arts, B. Science, Dip. Audiology, Master of Audiology, Anatomy and Physiology
Jacqui is an experienced and talented audiologist with a personalised approach to each individual’s hearing health. Her unique double degree in Science and Arts (majoring in Japanese), reflects her genuine interest in cultures, languages and people’s stories. She sees audiology as a route to understanding the function of the body and of communication and connection between people. Over a career spanning almost 20 years, Jacqui has helped many people in need in Geelong, London, the Northern Territory, Perth, Brisbane and now Melbourne. She is driven by a desire to make a difference, and ensure each person has access to the highest quality audiology services.
At Abi Hearing, Jacqui has worked with clients with a range of needs. She is sensitive to the nuances of hearing health, having worked in diagnostics with children and adults, Aged Care settings, hearing aid fittings and prescription of supportive services. She has also managed the translation of hearing resources and guides, and supported the work of several leading ENT (ear, nose and throat) specialists. This gives her a well-rounded view of the hearing health journey of many of Abi Hearing’s patients, and ensures a seamless relationship with Abi Hearing’s medical and health professional partners.
Qualifications and Memberships
Bachelor of applied Science, Master of Audiology
Accredited Audiologist from Audiology Australia
Ebtesam is excited by the opportunity to raise awareness of hearing health issues with Abi Hearing’s clients and the wider community.
Ebtesam is incredibly motivated and keeps up to date with the latest research and trends in Audiology. In particular, she has an interest in the impact of COVID-19 on hearing and has been able to support patients who have suffered from negative symptoms.
During her previous university placements, Ebtesam experienced firsthand the importance of communication. Working with a large number of Arabic-speaking patients, she challenged herself to speak in Arabic with them. The experience helped Ebtesam better understand the confusion and frustration that many hard-of-hearing patients feel when communicating with others.
Ebtesam is curious and active, with a passion outside of work for road trips and learning new things. She is on a constant quest to learn more about hearing health and motivate individuals to take steps to prevent hearing loss across all ages – all in a fun, non-judgemental and supportive way.
Mirela’s warm welcome when you arrive at Abi Hearing reflects the positive experience you will have with all our staff. She is the receptionist and practice manager for our Williamstown and North Melbourne clinics, where she plays an important role in helping the practice to run calmly and efficiently.
Mirela is a natural people person. She loves catching up with our regulars when they visit the clinic, and is always happy to have a chat and set people at ease before their appointments. Mirela’s personalised touches in the clinic include our lovely houseplants, that create a light, bright and positive atmosphere.
The medical and health sector has always been Mirela’s professional passion. She was originally a pharmacy assistant for ten years, before becoming a receptionist with the Australian College of Optometry. Working in audiology adds another dimension to her understanding of people’s wholistic health.
When she’s not at work, Mirela is busy managing the schedules of her two outgoing teenagers! She is also well-known amongst friends and colleagues for her love of cooking. During lock-down, she spent plenty of time trying out new recipes and cooking for her family. Her favourite thing to bake is cakes, and the Abi Hearing team always looks forward to her bringing them into the clinic and sharing them!
Asha Ali
Receptionist
Asha is a friendly and knowledgeable receptionist part of the Abi Hearing admin team. She is a receptionist for our Williamstown and North Melbourne clinics, where she greets patients with a smile and ensures a smooth operation of the practice so you can make the most out of every appointment.
Asha is a student studying for Bachelor of teaching at Melbourne University. She has completed Bachelor of science from Monash University.
Presently, Asha works alongside Mirela, Abi Hearing practice Manager providing an exceptional customer focused service to all patients.
While the medical field is not where Asha aims on building her career, she does have a passion for holistic health and an interest in the medical field.
At Abi Hearing, our primary goal is to empower you to make the best choice for your hearing needs. We collaborate with you as an individual to provide unbiased, objective advice and offer all the time you need to get the right outcome.
There are a few different types of Bulk Billed Hearing Tests. The most common type is an audio diagnostic test, which is used to screen for hearing loss. This type of test usually takes around 30 minutes to complete.
If you are interested in getting a Bulk Billed Hearing Test, talk to the team at Abi Hearing. They will be able to tell you if you are eligible for a test and book your appointment at our Bundoora Audiologist Clinic.
The entire team at Abi Hearing looks forward to meeting you. We are ready to answer your questions, fully understand your hearing challenges, and introduce you to exciting new technologies that can give you the excellent hearing you've been wanting.
A hearing aid is a device worn behind the ear, in the outer ear canal, or in the middle ear to amplify sounds. It can be used to improve mild to moderately-severe losses due to sensorineural hearing impairment and conductive hearing impairment. Some hearing aids also have a built-in T-coil (telecoil) which can be used to improve the listening experience for people with single-sided deafness, or when there is a lot of noise present.
Hearing aids make it possible for people with mild to severe hearing loss to hear sounds more clearly. There are different types of hearing aids that can be used in either one or both ears.
A digital hearing aid is an electronic device that amplifies sound. Digital hearing aids convert sound waves into electrical signals that are then amplified. This type of hearing aid is a more modern technology offering greater benefits to users.
If you have trouble hearing, or if people complain that you're turning the TV volume up too high, you may need a hearing aid. A hearing test can confirm whether you have a problem.
Your audiologist will help you choose the type of hearing aid that's best suited for your needs and lifestyle. Factors that will be considered include the severity of your hearing loss, your listening environment, and your budget.
The four main types of hearing aids are:
1. Behind-the-ear (BTE)
This is the most common type of hearing aid. It sits behind the ear and has a clear plastic tube that goes down into the ear canal. BTEs are available in a variety of styles and colors, and are the most durable type of hearing aid.
2. In-the-ear (ITE)
This type of hearing aid is custom made to fit snugly in the outer part of your ear. ITEs are less visible than BTEs, but they may not be as durable.
3. In-the-canal (ITC) and completely-in-the canal (CIC)
These are the smallest and most discreet type of hearing aid. ITCs and CICs sit in the ear canal and are not visible once they are in place. They can be more difficult to adjust than other types of hearing aids.
4. Invisible Hearing Aid (IHA)
An invisible hearing aid is designed to be worn for extended periods of time to minimise the hassle of managing your hearing health. The devices are inserted deep into the canal, by a qualified Audiologist and remain there for their lifecycle.
The different parts of a hearing aid include:
1. The microphone
This is the part of the hearing aid that picks up sound from the environment.
2. The amplifier
This part of the hearing aid increases the volume of sound that is picked up by the microphone.
3. The receiver
This is the part of the hearing aid that sends sound to your ear.
4. The battery
This powers the hearing aid. Hearing aids use either disposable or rechargeable batteries.
5. The processor
This controls how the hearing aid sounds and adjusts to different environments.
6. The casing
This is the outer shell of the hearing Aid.
There are many different features that you can choose from when you buy a hearing aid. Some common features include:
1. Volume control
This lets you adjust how loud or soft the sound is coming through the hearing aid.
2. Tone control
This allows you to adjust the tone of the sound, making it sound more natural.
3. Noise reduction
This feature reduces background noise, making it easier to hear conversation.
4. Directional microphones
This feature allows you to adjust the hearing aid so that it picks up sound from the front, making it easier to hear in noisy environments.
5. Telecoil
This is a special setting that helps you hear better on the telephone and in places where there is a loop system set up (such as a movie theatre or museum).
There are two main types of hearing loss: conductive and sensorineural.
1. Conductive hearing loss
This type of hearing loss occurs when there is a problem with the structure of the ear or the way that sound waves are conducted through the ear. Conductive hearing loss can be caused by things like wax build-up, infection, or damage to the ear.
2. Sensorineural hearing loss
This type of hearing loss occurs when there is a problem with the inner ear or the way that the brain interprets sound. Sensorineural hearing loss can be caused by things like age-related hearing loss, noise exposure, or injury.
There are many benefits to using a hearing aid. Some of the most important benefits include:
1. Improved communication
Hearing aids help you hear better in both quiet and noisy environments, making it easier to communicate with others.
2. Improved quality of life
Hearing aids can help you stay connected to your loved ones and participate in activities that you enjoy.
3. Improved safety
Hearing aids help you hear warning signals and other important sounds, making it easier to stay safe in your environment.
4. Improved mental health
Research has shown that using a hearing aid can improve your mood and overall well-being.
5. Improved self-confidence
Using a hearing aid can help you feel more confident and social, which can lead to a better quality of life.
6. Reduces the risk of developing dementia
Research has shown that using a hearing aid can reduce the risk of developing dementia by up to 50%.
7. Reduces the risk of falling
Hearing aids help you hear better in your environment, which can help you stay safe when walking or climbing stairs.
8. Reduces the risk of social isolation
Hearing loss can often lead to social isolation, but using a hearing aid can help you connect with others and stay involved in your community.
9. Affordable
Many health insurance plans cover the cost of hearing aids, making them more affordable for those who need them.
10. Customizable
Hearing aids come in many different styles and colours, so you can find one that fits your personality and lifestyle.
We all know that hearing loss can cause many problems. It can be a serious issue for those who work in noisy environments, in the office or on the construction site, or an inconvenience for someone wanting to tune into their favourite TV show. If you have any of the following symptoms, it is time to schedule an appointment with your audiologist:
Any noticeable change in your hearing
You have a hearing loss that is severe enough to interfere with your life
You have tinnitus
You have sudden and unexplained hearing loss
You are not able to hear a conversation from across the room or in a quiet room
You are missing conversations on your Phone or in the car
You experience dizziness, vertigo, or ringing in the ears
If you are experiencing any of these symptoms, it is important to schedule an appointment with your audiologist. The sooner you get treatment, the easier it will be to manage your symptoms and the less they will impact your life.
There is no evidence to suggest that properly fitted hearing aids can cause vertigo. However, if you are experiencing vertigo or other dizziness-related symptoms, it is important to speak with your audiologist. There may be another underlying cause for your symptoms that needs to be addressed.
Hearing aids do not need to be replaced on a regular basis. However, over time they may start to lose their effectiveness or become damaged. If you notice that your hearing aids are not working as well as they used to or if they are damaged, it is important to see your audiologist for a replacement.
There is no evidence to suggest that properly fitted hearing aids can cause headaches. However, if you are experiencing headaches, it is important to speak with your audiologist. There may be another underlying cause for your symptoms that needs to be addressed.
Most hearing aids are not completely waterproof, but most models come with a water-resistant coatings that can protect them from light rain or accidental exposure to water. It is important to remove your hearing aids before swimming or showering.
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54 Electra Street,
Williamstown, Victoria
3016
Business Hours:
Monday to Friday
9.00am to 5.00pm
Phone: (03) 9399 9536
Email: info@abihearing.com.au
Suite 228/55 Flemington Rd,
North Melbourne, Victoria
3051
Business Hours:
Thursday to Friday
9.00am to 5.00pm
Phone: (03) 9326 5334
Email: info@abihearing.com.au
111 Overton Road,
Williams Landing, Victoria,
3027
Business Hours:
Tuesdays
9.00am to 1.00pm
Phone: (03) 93999536
Email: info@abihearing.com.au
15 Kenswick Street,
Point Cook, VIC,
3030
Business Hours:
Tuesdays
9.00am to 5.00pm
Phone: (03) 93999536
Email: info@abihearing.com.au